Refund policy

  • Order Cancellation: Orders may be canceled within 2 hours of placement by contacting us. Once prepared/shipped, cancellation is not possible.
  • Refunds: Due to the perishable nature of sweets, refunds are only issued for:
  • Wrong item delivered
  • Damaged products upon arrival
  • Non-delivery due to courier issues
  • Refund Process: Approved refunds will be processed to your original payment method within 7–10 business days.
  • Exchanges: If you receive the wrong item, we will arrange for a replacement at no extra cost.
  • Non-Refundable Items: Customized, opened, or partially consumed products cannot be refunded.

📩 To request a cancellation or refund, contact us at info@sukhsagaruae.com.