Refund policy
- Order Cancellation: Orders may be canceled within 2 hours of placement by contacting us. Once prepared/shipped, cancellation is not possible.
- Refunds: Due to the perishable nature of sweets, refunds are only issued for:
- Wrong item delivered
- Damaged products upon arrival
- Non-delivery due to courier issues
- Refund Process: Approved refunds will be processed to your original payment method within 7–10 business days.
- Exchanges: If you receive the wrong item, we will arrange for a replacement at no extra cost.
- Non-Refundable Items: Customized, opened, or partially consumed products cannot be refunded.
📩 To request a cancellation or refund, contact us at info@sukhsagaruae.com.